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Privacy Policy for Explore

Last updated: April 03, 2025

At Explore, your privacy is very important to us. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our web application and services ("Explore" or the "Service"). By using Explore, you agree to the practices outlined in this policy.

1. Who We Are

Explore is a web application developed and operated by Explore, a company registered in Ukraine.

2. Data We Collect

We collect the following types of data:

  • Account Information: Email address and other basic details provided when you register.
  • Voice Data: Audio messages you submit and receive via the AI companion.
  • Usage Data: Logs, device type, browser, interaction timestamps, and general behavior within the app.

3. How We Use Your Data

We use your data to:

  • Provide and improve the functionality of the Service.
  • Process your voice messages and generate responses using AI.
  • Manage your subscription and provide customer support.
  • Communicate updates, changes, or promotional offers (with your consent).

4. Data Sharing

We share certain data with third-party service providers strictly for the functionality of the app:

  • OpenAI: for language model processing.
  • ElevenLabs: for converting text responses into voice.
  • Plata by Monobank: for payment processing.

We do not sell or rent your personal data to third parties.

5. Data Storage and Retention

  • All messages, including voice messages, are stored indefinitely unless you request deletion.
  • If you request account deletion, all associated data is erased immediately.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no system can be 100% secure. You use the Service at your own risk.

7. Your Rights

You have the right to:

  • Request access to the data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent to data processing (note: this may limit your use of the Service).

To exercise any of these rights, contact us using the contact information provided on our website.

8. Children's Privacy

Explore is not intended for users under the age of 18. We do not knowingly collect data from individuals under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date. Continued use of the Service indicates your acceptance of the changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us using the contact details listed on our website.